Frequently Asked Questions

Who are we?

Find out about us here: About The Reading Mountain®

What does the term ‘Reluctant Reader’ mean?

A reluctant reader is one who dislikes reading and avoids reading because they believe reading is too difficult or uninteresting and boring. A reluctant reader does not read for enjoyment and may feel anxiety and overwhelmed about their ability to read in front of others and may have poor comprehension. They might still enjoy listening to a text that is read to them by someone else, especially if the topic is of interest.

What is Dyslexia?

You can find out about Dyslexia by following this link: Learn about Dyslexia

How should our books be used?

Our books should be used as part of a nightly reading ‘cuddle time’ or as part of a school’s  reading program. As a Melbourne-based publisher, we are delighted to report that municipal and school libraries in areas as far as Texas and the UK, have our titles. While our books are ‘Dyslexic friendly,’ they are suitable for all developing readers up to 7 years of age and provide stimulating artistic images.

Here are a few hints about supporting your child when reading at home: Supporting your Child’s Home Reading

One way of preparing your child for a successful reading experience is to make sure that the first time the books are read is with the support of a parent or carer.

  • Explain that a particular sound is being focused on in each book, and that the sound is highlighted in the word using a different colour. 
  • Explain that the same sound may appear in different letter combinations. In this way, your child can be on the ‘look out’ for the special vocab that features the focus sounds.

Once the simpler book is mastered, your child can decide if they are ‘Up for a Challenge’ and attempt the same story but with more complex vocabulary. Your child may wish to attempt this second book independently once they have mastered the focus sounds. Again, share it together first only by explaining the focus sound and the spelling rule.

Why are there two levels of difficulty for each title?

Your child will feel supported by first mastering the simpler decodable books.  Once they understand the stories and feel prepared to tackle more complex words, children may wish to attempt the ‘Up for a Challenge’ versions.

What are decodable books?

A decodable book is simpler to read, using learnt phonetic code. When a reader sees the words ‘rat’, ‘dad’, ‘mum’, ‘cat’, and ‘as’ in a decodable book, each sound is represented by one letter. Simple codes are applied at this level. Our semi-decodable books are aimed at developing readers who are learning that two letters can also make one sound. For example, ‘that’ is made up of three sounds; ‘th/a/t’.

What are 'Up for a Challenge' books?

‘Up for a Challenge’ books are aimed at readers who are already comfortable with digraphs (two letters representing one sound; ‘sh/th/ou/ea/ie/oo’ or ‘ch’ as in the word ‘ch/o/p’) and are being exposed to trigraphs (three letters representing one sound; ‘sch/ore/ear’ or ‘igh’ as in the word ‘l/igh/t’).

The idea is for your child to have a growth mindset and to succeed after challenging themselves.

Why chapter books?

Children like to belong at school and with their peers. Nobody wants to be ‘different’ and chapter books are ‘cool’ and with illustrations and captions, they are easier to understand. The chapters are a way of sequencing main ideas and events in the stories. Chapters are featured in a contents page and are directly linked to the page where the chapter starts. Our eBooks enable children to interact with the different chapters and refer back to illustrations, chapter headings and events in the stories to assist their comprehension. The Reading Mountain® will soon include an interactive audio option for children who require more support. Bilingual audiobooks (Chinese) are currently being developed. Stay tuned!

Why graphic novels?

Children need support when reading direct speech. Phrasing is a skill. When characters are ‘seen’ to be speaking to each other (in speech bubbles) or thinking (in thinking clouds) meaning is supported and the child is more likely to predict the tone of the dialogue and may want to read with expression and fluency. Everyone likes it when a book is read aloud with expression and special effects! Make sure you acknowledge the efforts your child makes if you see them using ‘special character voices.’ It is a sign that your child is having a positive reading experience.

See our blog: ‘Developing a Growth Mind Set’ for more information on the effects of different types of praise on willingness to learn- (very interesting stuff!)

Why use Dyslexie font?

Dyslexie font logo

Dyslexie is a special typeface that is used in many ‘dyslexic-friendly’ books and school books around the World. Whilst Arial font is considered to be just as effective and helpful for Dyslexic readers, The Reading Mountain® uses Dyslexie font because it is attractive and well-spaced. In addition to thoughtful layout of text, images and spacing; Dyslexie is used in all of our books.

Dutch graphic designer Christian Boer, designed the Dyslexie typeface to help combat his own Dyslexia. Like a few Dyslexic readers, he found that some letters appeared to move and flip as he was reading. This confused his reading of letters which look similar when rotated, such as d,b,p, and q. By redesigning the letters to appear weighted down with a thicker base, he found that it reduced the perception of the letters moving around. In addition to this, he implemented thicker and bolder capital letters to help separate sentences more clearly, and increased and evened out the spacing between letters and words.

Christian Boer presented his work at a TEDX Talk.

Here is a news article on the topic:

For more information visit Dyslexie’s website:

Why does 'q' look the same in lower and upper case?

Some Dyslexic readers may transpose and rotate letters and, in doing so, become confused when reading. Using a ‘capital Q’ for both upper and lower q/Q’s, helps to distinguish between the letters p, q, d and b.

Why focus on certain sounds?

Readers of English learn that vowels make different sounds. Knowing this helps them to test if a long or short vowel sound works in a word. Our books focus on long and short sounds for every vowel. The child is asked to consider the sound before reading a book, so they are ready to use the sound when reading. We focus on digraphs (the combination of two letters that make one sound e.g. ‘wh’ as in ‘wh/e/n’) because kids find digraph sounds tricky. The ‘Up for a Challenge’ level introduces more complex words using trigraphs (the combination of three letters that make one sound e.g. ‘igh’ in ‘n/igh/t’).

What’s the difference between the eBook and a hardcopy?

The Reading Mountain® eBooks and printed books differ in a variety of ways:

  • Our printed books are formatted a little differently to our eBooks, with each page formatted across two pages. Hence there are more pages in a printed book in comparison to the eBook version.
  • Printed books cost more than the easily downloadable eBooks.
  • Our eBooks contain live links, where the reader can interact between chapters and the contents page.
  • The last page of every eBook contains links directly to our website where other books can be previewed.
  • There will be different waiting periods for hard copies of the books, as delivery time is a factor, whereas our eBooks can be instantly downloaded upon purchase.
How are the books purchased?

Visit our Bookstore to purchase our books in a wide range of formats.

For eBook purchases, you will be able to complete your entire transaction within our online store, and a downloadable link will be forwarded to your email. We cater for Android, Apple iPad and Mac or PC devices.

For printed copies, you can purchase your chosen books directly through our online store, and add them to your cart. When you are ready to purchase, you can proceed to checkout to safely complete your purchase and select appropriate shipping options.

How do I order a printed book?

To purchase a printed book, visit our bookstore on The Reading Mountain’s website. Click on the book that you would like to purchase and the desired size and format. Once you are ready, add the book to your shopping cart and click view cart or the cart icon in the top right of the screen. From there you can complete your transaction, designating a delivery address and postage preference.

What devices lend themselves to your eBooks?
  • Apple iBook (for desktop Mac)
  • iPad (Apple iBooks on iOS)
  • Android and Microsoft devices (Play Books App or ePub 3.0 compatible eReaders on Android)
How are the eBooks downloaded?

The eBooks can be previewed in our bookstore. You can then purchase your chosen eBook directly from our online store and a download link will be emailed to you immediately. You can then open this email on your chosen device and download directly to the device. If your are downloading to an iPhone, iPad, or Android Tablet/phone with Google Play Books, then either iBooks or Play Books should detect the ePub and begin uploading it automatically. Should you have any issues at all, please contact us at

What happens if my book doesn’t arrive?

Please use your order/tracking number, to query this within our Shopify store.  Refer to your receipt for your order/tracking number. Should you have any further issues please do not hesitate to contact us directly.


What about schools?

Our books can be used as part of a home reading program for young readers up to the age of 6 to 7.
Special deals with bulk purchases are available. Schools should contact The Reading Mountain® via our Schools Corner.


Should you encounter a problem with your item or have received the incorrect item, please contact us immediately at and will be in touch asap.

For more information: Check out our Facebook page or contact us.

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